Timia Evans Doll Store Handmade Crochet Dolls created by Timia Evans

RETURNS AND REFUND 


We are committed to keeping our customers happy and satisfied  . 
Merchandise may be returned within 14 days of purchase when accompanied by the following:
● original receipt/packing slip
● all original packaging

Return  address  is 
Afro Distribution  
Attn: Timia Evans Return Department  
7118 Providence Sq Dr. Apt 57
Charlotte  NC 28270

Refunds will be processed based on the original form of payment.
The following items cannot be returned:
• Any items from clearance or Limited      Edition 
• Custom Dolls
• Any other items that are paid installments 


Damaged Items
When your order arrives, please inspect the merchandise   for any damage that may have occurred during shipment. however, if damage occurred to the items in your shipment, please Email:info@timiaevans.com between the hours of 9:30a.m. and 5:30 p.m, EST., 
Mondays to Fridays. Our customer service representatives will be happy to assist you.

Cancellation Policy all cancellations  must be made within 24 hours of placing an order. Example if Doll is order on Tuesdays your not be able to cancel do to shipping on Wednesdays  

OFFICE HOURS:

Monday thru Friday  9:30am to 5::30 pm (EST). Closed  Weekends and Major U.S. Holidays.

SHIPPING:

Orders are shipped out on Wednesdays  . 
Orders are shipped out of North  Carolina

  (U.S.) shipping  

Priority (2 to 3 business days) $13.50

Express (overnight) $32.00

International 
First  Class  
(7-28 business days depending on when your Customs or Postal Service releases the package) shipping starts at $26.00

Note that there is no tracking available for 1st class mail and the postal service cannot provide any status for 1st class mail.